Refund Policy

Introduction

At Blue Wash, we strive to provide excellent service and customer satisfaction. However, if you are not entirely satisfied with our services, we're here to help. This Refund Policy outlines the conditions under which refunds may be issued.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • The service was not provided as described or agreed upon.
  • The service was canceled by us due to unforeseen circumstances.
  • The service was significantly delayed due to factors within our control.

Requesting a Refund

If you believe you are eligible for a refund, please contact us within 7 days of the service date. You can request a refund by:

  • Emailing us at [email protected]
  • Calling us at 8526867470
  • Filling out the contact form on our website

When requesting a refund, please provide the following information:

  • Your name
  • Service date and time
  • Reason for the refund request
  • Any supporting documentation or photos, if applicable

Processing Refunds

  • Once we receive your refund request, we will review it and notify you of the status of your refund within 5 business days. If your request is approved, we will initiate a refund to your original method of payment. The refund may take up to 7-10 business days to appear on your statement, depending on your payment provider.
  • Non-Refundable Services

    The following services are non-refundable:

    • Completed services that were provided as described and agreed upon.
    • Services that were canceled by the customer less than 24 hours before the scheduled service time.
    • Gift cards and promotional services.

    Changes to This Refund Policy

  • We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. You are advised to review this Refund Policy periodically for any changes.
  • Contact Us

    If you have any questions or concerns about this Refund Policy or our services, please contact us at:

    Blue Wash
    Email: [email protected]
    Phone: 8526867470
    Address: -